Quick Answers
Pipe FAQs
Your questions answered
General
Pipe is a modern capital platform that enables companies to transform future revenue into up-front capital.
Secure, live data connections give companies streamlined access to working capital with no dilution and without the hurdles of traditional financing.
Your available capital is based purely on your revenue and the health of your business. Just sign up, connect, and access capital with Pipe
Pipe is a trading platform that makes it possible for companies to trade their future revenue for up-front capital today. Simply complete the sign-up process, connect your existing systems to Pipe, and within hours you can be approved to start trading.
Once approved, you'll see your portfolio of revenue streams ready to trade. You'll also see the current price for the value of these revenue streams from institutional investors. You can then choose how much you want to trade and up-front capital will be deposited into your account as soon as the same business day.
For institutional investors, Pipe gives you access to stable yields and built-in diversification.
If you have predictable revenue and you need capital to grow and operate—yes! Pipe is built for companies of all shapes and sizes, from bootstrapped startups to publicly traded companies and everything in between.
We’ve seen SaaS companies, D2C subscription businesses, service businesses, and many others on our platform.
The best way to see what Pipe can do for your business is to go through our simple sign-up process which takes just a few minutes. There’s no cost to join Pipe and no obligation to take capital if you don't need it.
The amount of capital you can access is based on your predictable revenue and an algorithmic assessment of your business’s health. As you make repayments, you can also pull forward additional capital, ensuring you have consistent access to capital for your business. To find out exactly how much capital you can access, sign up and connect.
Your cost of capital on Pipe depends on your industry, revenue, and the health of your business. Over time, as your companies health improves, we can offer you even lower costs.
The easiest way to get your exact cost of capital is to go through our seamless, commitment-free sign-up process—it takes just a few minutes.
No, there’s no cost to join Pipe, and no obligation to accept an offer once you have an account. Signing up takes just a few minutes. Securely connect your bank, billing, and accounting to find out how much capital you can access.
As long as you have a US subsidiary, we can work with you. If you’re not eligible today, we’ll be glad to notify you as soon as we launch in your country.
Nope. With Pipe, there’s no disruption to your customer relationships. You continue to bill them, they continue to pay you, and you repay your capital through Pipe. Your customers never need to know we’re here—we’re like an invisible growth partner.
Pipe is a capital platform that lets you turn your predictable revenue into up-front growth and working capital—without dilution or the delays of traditional financing. By securely connecting your live data to the platform, you can access capital exactly when you need it, without jumping through hoops.
Once you’re approved, log in to your dashboard, view your available capital and select the amount you need. Pipe automatically deposits the cash into your account, and often on the same business day.
With Pipe, institutional investors purchase your long-dated revenue streams for up-front cash. Their bid prices are based on the length of the contract, frequency of payments, and the risk level of the licensee. As you trade on the Pipe platform and build a trading history, your bid price typically improves, too.
Onboarding
Sign up for free, verify your email, and securely connect your company’s billing, banking, and accounting data through our live integrations. Pipe reviews your financial information to determine how much up-front capital you’re eligible to advance. Learn more.
Pipe’s algorithm assesses your risk level based on secure live data connections. More complete data connections typically mean better ratings and more capital available for you.
In order to get the best rating possible, you need to sync your:
Accounting software
Billing subscription or invoice manager (if applicable)
View-only business bank feed
Using a tool that won’t sync with Pipe? Don’t worry. We work with a wide range of software, but our team can also help you upload data by CSV if needed.
Linking your accounts is how we evaluate the credit risk of your business and determine your terms. By securely connecting with your systems, we’re able to assess the health of your business, which is how your offer limits and cost of capital are established.
Pipe’s algorithm assesses your risk level based on secure live data connections. More complete data connections typically mean better ratings and more capital available for your business.
In order to get the best offer possible, you need to sync your:
Accounting software
Billing or subscription manager
View-only business bank feed
Using a tool that won’t sync with Pipe? Don’t worry. We work with a wide range of software, but our team can also help you upload data by CSV if needed.
We’re here to help! Please contact us any time. Our team will work with you to troubleshoot a connection.
By connecting a few pieces of your financial stack, we can determine how much capital you can access. Our algorithm reviews your banking, billing, and accounting information to determine the scope of your business and determine if you’re eligible for Pipe.
At Pipe, we limit sharing any information with outside third-parties except when needed for transactional purposes. We’re also happy to provide you with an NDA upon request. For more info on how we treat your information, check out our Privacy Policy.
After your accounts are synced, our approval process is typically completed within 2 days. Once you’re approved, log in to your dashboard and decide how much capital you want. Once you finalize the transaction, the transfer is instant with most banks.
After you connect accounts your information is evaluated by our ratings algorithm, which determines if you’re eligible to use Pipe and if so, how much capital you can access. Typically this takes 48 hours or less. If there are any clarifications needed, your Onboarding Specialist will reach out to work with you directly.
Once approved, you will receive your terms and be introduced to your dedicated Revenue Manager who will walk you through the Pipe platform and answer any questions. If you’re not eligible yet, our algorithm will systematically re-review your account and alert you once you’re approved.
After your accounts are synced, our approval process is typically completed within 2 days, though it often only takes a few hours. Sometimes, there are clarifications needed regarding some of your financials, which might lead to slightly longer approval times.
No, Pipe does not require any personal guarantees.
We work with companies that have all types of predictable revenue—like SaaS companies, D2C subscription companies, and service businesses, just to name a few.
Whether you’re bootstrapped, equity-backed, debt-financed, or publicly traded, to be approved on Pipe, you’ll need a history of solid financial performance along with predictable cash flow and customer metrics (e.g., churn, revenue retention).
Enrolled Companies
You can trade as many revenue streams as you like and as often as you like within the total trading limit provided to you. This limit is automatically reassessed every 24 hours and can increase based on your growth and trading history with Pipe. In addition, as you make repayments you’ll be able to access additional capital.
As your business acquires new customers, this new revenue will automatically appear in your Pipe dashboard and be factored into your trading limit.
Pipe syncs with your systems in real time. As long as it’s up to date in your financial or billing system, you should see your additional revenue streams within minutes.
Pipe automatically replaces a churned contract with one or many untraded active contracts, so you don’t need to manually update anything on your end. This won’t notify the customer in any way. You can view a breakdown of all current contracts traded and churned in your Pipe dashboard.
When you make a trade, Pipe automatically deposits the cash into your account, and often on the same business day. As your customers pay you, Pipe automatically withdraws your repayments via ACH. We’ll notify you of each transaction through the Pipe platform and by email. Your payment schedule matches your revenues (e.g., if you’ve traded quarterly revenue streams your repayment schedule will also be quarterly).
Depending on your business, it’s possible to trade multiple years of contract value. If you have multi-year contracts, please contact us. Let’s talk!
We always recommend working with professional financial or tax advisors to make informed decisions for your business—but here’s some helpful context for your conversations with them.
Most companies on Pipe book the cash received as cash (asset side) and a short-term liability (liabilities side). When the payments related to traded contracts are debited, most companies lower the liabilities balance and book the prorated discount as an interest expense below the line so it doesn’t impact revenue, gross profit, or EBITDA.
The cash received up front through Pipe typically doesn’t accelerate revenue recognition, and is typically a non-taxable event.
For more clarity, consult your financial or tax advisor.
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